Saturday, July 27, 2013

Finding the Best Auto Dialer Service

Though there are dozens of models of auto dialer service available in the market, choosing the right model could be a difficult and challenging task. The best way to do it would be to closely analyze your requirements and go for a system that suits your specific requirement and preference. Investing in a system that is highly advanced and sophisticated but which does not meet your requirement would be a total waste of money and resources.

Hence, it would be better to see a live demonstration of the software before you actually buy it. You should also try and ask the question to yourself, whether you actually need this system for your business or not. However, if you are the kind of a business man who is in tune with modern technologies and would like to put them to use for better management of your human and other resources, then you should go in for a model of auto dialer service that specifically suits your need.

The concept of auto dialer service is very good because it revolves around the philosophy of making better use of your employees' time so that they are able to perform more efficiently and effectively. Before the arrival of this auto dialer service in the market, all outbound calls were made by call center executives manually, using a landline or a cell phone. This concept might have worked initially but as business gradually grew and more and more customers came into the fold, the manual environment was no longer feasible or competitive. This resulted in the need for a better technology and the gap was filled with this auto dialer service system.

The software has a lot of features and benefits and some of them include auto dialer system, sending of messages to cell phones or pagers, artificial intelligence which ensures voice recognition, etc. The concept of voice recognition is indeed very unique because it enables the software to distinguish between live calls and recorded messages. Once there is a recorded message, the software automatically skips the number and goes to the next number when it is set on auto dialer mode.

It also has other benefits like capability to generate customer specific reports on a periodical basis, depending on various parameters, rescheduling of calls, redialing after a time gap, etc. On the whole, it plays a major role in ensuring better productivity and efficiency of the entire call center team and makes their job easier.

However, as discussed above, the efficiency or otherwise of the auto dialer service would depend entirely on your purchasing the right model which will specifically suit your needs and purposes.

Thursday, July 18, 2013

6 Things To Consider Before Choosing An Auto Transport Company

In my previous article of this series I discussed some things you should know before you decide to transport your car across the country. In this installment I am going to give you some additional advice to follow before actually deciding on a particular transporter or method of transport. And I will also give you a few general tips that you should follow to make your move as painless as possible.

Check for Adequate Insurance

Prior to entrusting your vehicle to an auto transporting company, be sure that the company is correctly accredited, and insured. Cars can occasionally get damaged in the course of a move; therefore you need to ensure that your service provider has adequate insurance to cover any damage your car may receive while in transport. Be sure you know what the transport company's insurance policies cover and the amount of insurance deductible you would need to pay out in case there is an insurance claim. You should also check with your own insurance carrier to see what they will cover in the unlikely event that your car in damaged during transport.

Have your Vehicle Inspected

Before giving your vehicle to the transport company for inspection, take it in for a complete servicing. This is to make certain that it is in good working condition with no mechanical, electrical or other problems. Regarding the inspection of your motor vehicle, always keep in mind that it is for your benefit as well as for the benefit of the transport company to have your car or truck inspected prior to having it loaded onto the transport carrier.

To make the vehicle easier to inspect, you should ensure that the vehicle is thoroughly clean. The outside should have no dirt on it, and the inside should be neat and uncluttered, making it easy to inspect for any signs of damage or general wear and tear. Document any dents, dings, or any minute scratches on your vehicle together with the company so there will be absolutely no possibility of a later misunderstanding once your vehicle is returned to you. Another inspection will likely be administered at the drop off location.

Although damage is unusual, it can unfortunately occur. Therefore it is critical that you document any damages to your vehicle on the bill of lading, as soon as your car comes off the truck, and before you drive it away. The transport company will not take responsibility for any damage that you report to them after you have already taken possession of your vehicle.

Minimum Requirements for Non-Working Vehicles

If your vehicle is not working it can still be hauled. Although it is certainly possible to haul an inoperable vehicle, your car at the very minimum should be able to be rolled, steered, and braked. Otherwise a forklift will need to be used at both the pickup and delivery locations, which will add to the complexity and cost of your move. Keep in mind that your inoperable vehicle must be located in an adequate sized lot for the truck and forklift to have access to it if necessary.

Should You Use A Broker?

Brokers act as intermediaries between you, the client, and the transporter or motor carrier, and are in fact the primary source of freight for the majority of motor carriers in the industry. The majority of brokerages are non-asset based, meaning that they do not actually own any trucks but rather work on behalf of their clients to get their car moved quickly and at a reasonable price using their large network of pre qualified motor carriers. Since brokers typically don't own any trucks they do not have to burden of having idle trucks just sitting around that need to be on the road, but instead can focus on locating the best auto shipper to transport your vehicle.

Brokers frequently weed out the trucking companies with poor customer service or lots of complaints as they do not want to utilize a transportation company that doesn't deliver top quality services. They utilize tools that you simply do not have access to that enables them to track the transport company's safety record, driver history, insurance coverage, or fraudulent activity (if any). This is priceless information you simply cannot obtain just by searching the Internet, so using a broker to facilitate your vehicle move can save you a lot of time and headache. You basically make a single phone call to the broker and they'll help you get a list of available, reputable companies to work with.

The best vehicle transport brokers will make sure that their customers be given a variety of transport options to enable them to make a suitable choice based on their budget as well as their particular transport requirements for his or her motor vehicle.

Vehicle transportation brokers provide transport services across the United States and in many cases internationally as well. Utilizing vast databases of carriers, they are able to easily locate a carrier which offers car or truck transport services within your general location and arrange pickup inside of 2 or 3 days. Brokers offer transport solutions for virtually any type of motor vehicle, and though they don't ship the vehicle themselves with regards to motor vehicle transport, this is your best option.

How Much Will It Cost?

Your rate will likely be determined by the method of transportation you choose and will differ based upon the transport company and your pickup location relative to your desired drop off destination. In general, the more accessible the location and the destination the more affordable the transport conversely out of the way regions will be far more costly to transport your vehicle to.

Typically the most cost-effective way to transport a motor vehicle is on an open car carrier. This is the type of large, multilevel, truck that we so often see on the road. An open car carrier can hold as much as 15 automobiles simultaneously depending on the situation. Typically car manufacturers and dealerships use commercial transporters such as these for getting their cars and trucks from one location to another. Open car carriers are quite dependable, however they aren't appropriate for every situation (I will discuss this further in the upcoming article).

The transport process may take roughly 2-10 days for the mover to pick up your motor vehicle. The timing is determined by a number of factors such as the region of the country that the automobile will be picked-up from, and the distance that it must travel to get to its final destination. Keep in mind that lengthier distance moves usually takes more time to coordinate., and that after your car or truck is picked up for transport, it may take as much as 21 days to deliver your vehicle to the specified drop off location. However the actual amount of time it takes will really depend upon your pickup and drop locations.

If you need your vehicle picked up and delivered ASAP most transporters will offer you an expedited service for an additional cost. In general the faster you want your vehicle delivered the more it's going to cost you. You can get a wide range of prices from a number of transport companies simply by searching on the Internet, and this is a good place to start when you begin shopping around, however do not let price be your only criteria for choosing a company. Look for a company that provides quality service even if they are more expensive, you will be happy that you did.

Overall, if this is your first car moving experience it is probably best to go with an experienced auto transport broker who will save you a lot of time and headache. They have the knowledge, the connections, and the negotiating power to get you through this as painlessly as possible.

General Tips

If access to your home is limited because of a narrow street, trees with low hanging branches, speed bumps or very tight turns, the driver may ask you to meet the truck at a different destination or we will arrange a convenient location, like a shopping center or major street crossing, to pick up or deliver your vehicle for Car Move.

Remember when relocating to a cooler climate make certain you check all antifreeze and fluids in your car or truck prior to transport. This will guarantee that no part of the engine will be damaged during cold starts in frigid temperatures. The Automobile Transporter will not take responsibility for any problem with your car that they didn't directly cause.

Also keep in mind that if your house is restricted by narrow roadways, low-hanging trees and shrubs, speed bumps or tight turns, the driver might request you to meet him at a different location like a shopping mall or major street crossing, to either pick up or deliver your motor vehicle to you.

Lastly, it's never a good idea to store personal items in your vehicle during transport. Any personal items left in the car or truck is not going to be covered if it gets lost or stolen. Remove any valuable items before your car gets picked up.

Friday, July 12, 2013

Major Features of Auto Service Centers

Vehicles with different looks and features are available in the market these days. Timely servicing of these vehicles is an important task which needs to carry out regularly in order to keep vehicles in an excellent condition always.

Regular use or accidents can damage any vehicle. To help vehicle owners in this regard, many auto service centers have been emerged who are working dedicatedly in the direction to sort out varying vehicle repair and replacement related problems of the customers. These centers play a significant role of repairing different vehicle parts thus helping vehicle owners get back with their vehicles on the road immediately.

Some of the major services offered by them include brake repair, exhaust system repair, air conditioning system repair, tires, suspension services and many others. All these services need to be carried out in a better way to enjoy better results. That is why: it is always suggested to choose quality service centers.

Before choosing any particular auto service, one needs to keep some of the important points in mind. These include:

Experienced and skilled workmanship

This is one of the major aspects of a good auto service center. For better results, it is very important to choose the one equipped with skilled technicians. The technicians should be skilled, polite and experienced in the direction of auto repair. They should have deep knowledge and understanding of almost all major vehicle parts.

Highest quality tools and equipments

This is another important point which should be considered. Make sure that the service center one hires employs technologically advanced and better quality tools and equipments for repairing any vehicle. Quality of equipments used for vehicle repair plays an important role in the completion of repair process.

Friendly services

In any kind of business, customer satisfaction matters a lot. To satisfy clients in a better way, some of the auto service centers offer additional benefits like free visual inspection, same-day service facility, car cleaning, preventative maintenance and many others. So, it is better to look out for such service centers to enjoy various added benefits.

By considering all these important points, one can choose a quality auto service center for all his auto repair needs as per necessity. There are many centers who offer services that are helping customers get better repair services for their vehicles. Individuals can take help from internet in order to find out the best service for their damaged vehicle.

Tuesday, July 2, 2013

The Call Center Dialer For the Mortgage Industry

Finding the right call center dialer for the mortgage industry is essential. As a marketing company that focuses our sales on maximizing our clients' return on investment, it was essential for us to find the best possible call center dialer to recommend to our clients and to use internally.

Outsourcing our clients' telemarketing needs was not an option. We wanted to maintain tight management of this important sales development tool. Establishing a large call center was cost prohibitive. Again, our goal is always to maximize our clients' return on investment and a large equipment investment did not make sense.

Our team researched different call center dialer systems in order to find one that is robust and flexible enough to meet our current needs (and our clients' current needs) as well as future needs.

First and foremost it was essential that the system be web based. Many of our clients use home workers to alleviate overhead costs. The system had to allow for both home workers and office based workers and therefore it had to be web based. In order to assure quality and affordability the system also had to use VoIP technology.

The mortgage industry, like most sales industries, relies on lead management, so that was an essential consideration in the systems we were researching. We wanted a strong scheduling and callback feature, as well as lead management and form creation.

Obviously the call center dialer had to use predictive dialing in order to maximize the agents' time on calls. It was important for us to focus on a predictive dialer rather than an auto dialer as a result of recent changes in the law.

We found that some systems were ideal for 1 - 2 agents only. We, however, needed a system that can work for our clients with 1 or 2 agents, as well as our clients with 5 - 20 agents and our clients with hundreds of agents, and everyone in between.

The best call center dialer for the mortgage industry is offered by Safe Soft Solutions. The company offers a free trial that we set up for our clients in less than 30 minutes and the results have been fantastic. For more information on this call center software for the mortgage industry visit: ://