Monday, December 30, 2013

What Can Your Auto Glass Shop Do For You?

It has happened to most of us. You're driving along, usually behind a truck, and a rock hits your windshield. When something happens to your car, even a minor "ding" to the windshield, it becomes abundantly clear how important glass is for visibility and a safe operational environment. All auto glass items are literally your windows to the world. So, don't let auto glass repair or replacement problems go. What may seem minor, like that small crack in your auto windshield, or if you notice side windows that don't go up and down smoothly anymore, can quickly escalate into much bigger problems that can cost a lot more.

What can your glass repair shop do for you? Let us count the ways!

Auto Glass Today

Today's shop can rightly be called a "glass center" because of the full range of services, including:

  • Cracked windshield replacement
  • Chipped windshield repair
  • Power window repair
  • Side view mirrors
  • Car trim repairs
  • Glass replacements to meet industry standards
  • And even assistance with insurance claims

If you have been in an accident, call your local auto glass shop. Ask questions and find out how that shop can help with damage control and work with you to determine whether you should file an insurance claim. Your auto policy's comprehensive section will usually cover damage and some shops will actually file the claim for you and handle all the paperwork too.

What else can your local glass replacement center do for you?

Residential Glass - The Big Bonus

Did you know the auto glass shop can actually help you with creating phenomenal customized looks for enhancing your interior and exterior home d├ęcor? This is a real glass shop bonus that many folks never even think of. There are more and more glass related products that can add comfort and beauty to your living space:

  • House window replacement
  • Insulated glass replacement
  • Single pane window repair
  • Storm windows and screens
  • Mirrors
  • Furniture/Table tops

For example, when you start looking and asking questions, you will discover many glass shop items that can be special ordered and customized to reflect your own home decorating ideas. For instance, protecting your furniture with glass tops makes sense to add to and retain the beauty of fine wood. Look for a glass shop that can create the shape, size and thickness you need and can meet your requirements for beveled edges, and seamed or polished edges. When your glass desktop or tabletop is cut to size and ready, it will present a shining surface, can be cleaned with ease, and best of all, it will be protected for the long haul.

Custom mirrors can make a dramatic impact too. Having mirrors created to your own specifications by the local glass shop you thought was only good for auto repairs is the new way to go. Now, you can create mirrored walls, size little mirrors to fit small spaces, bevel the edges, and have everything custom installed to add style and glamour to your home.

The New Glass Centers

The moral of this story is that once small local auto glass repair shops have now evolved. Replacement, repair and installation of auto or home glass now requires special training and techniques to meet challenges that have become more and more complicated with time. The little shops of the past have been transformed and radically changed with technological advances. The result is they are not just shops anymore, but could be called advanced "Glass Centers" because they offer services only offered by larger companies less than 20 years ago. They are the little shops that could - and do!

Monday, December 23, 2013

5 Things to Look for When Selecting a Collision Center

So you've been in a car accident and now you need to take your car to a collision repair shop. Accidents can cause a lot of stress not only on yourself but on your pocket book as well. It is important to choose the best auto body shop for your needs. Here are the top 5 things you should look for in a collision center:

  1. Ask Around - After an accident your insurance company will typically give you a list of collision shops that they work with. They work with these shops all the time and know which ones are trustworthy. From there you want to talk to friends and family and find out where they've had good and bad experiences.

  2. An Established Business - Collision Centers that have been around for a while are there for a reason. If they were cheating their customers or making poor-quality repairs word would get out and quick. The business would eventually lose too many customers and go out of business.

  3. Written Lifetime Guarantee - If a collision repair shop can provide you a written lifetime guarantee on all the work they do on you vehicle this is a really good sign. But make sure you see it in writing. It's hard to prove a verbal lifetime guarantee.

  4. How Will They Keep You Informed? - You don't want to run into a situation where you hand over your car and you don't hear from the shop. If you are going to have to call them frequently to find out what is going on, it might not be worth the aggravation and the added stress. Look for someone who promises to call or email you. Some auto shops are now updating your car's status on their website, so you can keep track when you have the time. Exclusive Auto Collision Center in Ramsey, NJ is one such shop that posts updates about your car to a secure part of their site. They include pictures and a description so you know exactly where your car is at.

  5. Qualified Technicians - Make sure that the technicians are trained and up to date on their qualifications. This will ensure that they are familiar with newer car technology and methods of repair. Some qualifications to look for are I-Car Gold and Automotive Service Excellence (ASE).

With checklist in hand you are now ready to go out and find a collision center that is right for you. So go ahead make phone calls and ask questions. If they get annoyed with you or refuse to answer your questions, time for a closer look or to move on to the next shop on the list. Hopefully, this will save you time, money and stress when it comes to collision repair.

Sunday, December 15, 2013

Which Auto Collision Center Should I Use

Next to your home, your car is the second largest investment you will make. You spend a great deal of time choosing that right car. And then in minutes you suddenly find yourself with a car that's been damaged in an automobile accident. As a result the same common question continuously gets asked "Which auto collision center should I use"?

And it's a very good question. Vehicles aren't cheap, and with such a big investment you want to be certain that the repair is done right and since you have the right to choose who will fix your car it's time to start shopping around. What ever you do, don't let your insurance company try to bully you into using whom they want.

Different auto collision centers will have different rates, different practices, and different ways of filling out their auto repair estimate, which means you need to be alert as to how they are quoting their work. What looks like the cheapest quote may not be once you take everything into account. The auto collision center has to work with your insurance company to put things right and get you back on the road as soon as possible.

Here are just a few things to find out about. That way you can compare each of the auto collision centers on a level playing field.

What are the hours of operation and do they work with your schedule? Do they have a drop off service or a late pickup service?

Is there a guaranteed delivery date to have your car repairs completed?

Do they offer a loaner vehicle to drive while your vehicle is being repaired?

How long do they warranty their work for? Is there a lifetime guarantee and if so is it on paint?

Repairs? Labor?

What is the qualifications of the craftsman in the auto collision center?

How long has the company been in business?

What type of equipment do they have for repairs? Do they offer state of the art equipment?

Do they guarantee color match?

Do they utilize laser measuring?

Where are the centers located?

What's it going to cost?

Before you do anything, if it is at all possible it's a good idea to drop by, see the facilities, and get a quote. There are more than 35,000 auto body repair shops across the country, which can make it a bit confusing to choose. Use the tools at your disposal. The internet is an excellent resource, and having your list of questions answered can help you make the right choice.

The average auto repair takes two weeks so make sure you have made alternative arrangements with a rental car. You should also make sure you are happy with their commitment to customer satisfaction and remember you can always check with the Better Business Bureau to make sure the company has a good reputation.

Which auto collision center should you use? The choice is still yours but these tips should help you find the best facility for your repairs.

Sunday, December 8, 2013

The Pros And Cons Of Auto Dialer Service

We are today living in a world of extreme competition where thousands of companies are chasing one set of customers over and over again almost with the same products and services. In such a scenario only those companies who are efficient, productive and quick to respond to ever changing customer needs and preferences can survive in the market. Even when it comes to other functions such as collection of dues passing of information and other such requirements speed of action is extremely important which can be ensured only with proper use of the best available modern technology.

This fact can be best illustrated when we look at the ever changing needs of the center business. The call center concept which is quite old started with a handful of center executives who were given the task of making a few calls from a manual list which was given to them. Though this did work initially things started falling apart when business volumes started increasing and the pressure of backlog started haunting many call center organizations. Customer service and customer excellence took a beating and this resulted in many customers waking out to some other competitors' products and services. As far as collection of dues were concerned lack of proper information and lethargy in contacting defaulting customers resulted in mounting overdue and unpaid installments.

To counter this situation a new technology called the auto dialer service came into being and this has changed the whole concept of call center functioning. It has radically made the centers much more efficient productive and customer oriented. From the company's point of view it has also made the life of call center employees much better which enabled them to concentrate on productive work rather than wasting time on unproductive calls. There have been instances which have shown that with the use of this technology average daily calls made by each call center employee has gone up by almost 100 to 120% this has resulted in better focus on the right target of customers and reduced wastage and slippage.

The reason why this software is so powerful and effective is because of the fact that it works on the philosophy of predictable dialing rather than random dialing. For example if a customer is unavailable or not reachable in a normal scenario the call center employee would have come to know of this only after a couple of minutes of waiting. But this problem has been overcome with the use of auto dialer service technology where the software is so designed that it waits for a few seconds and then automatically moves to the next number. Whenever it encounters a live customer or in other words a human face on the other side it automatically routes the call to a free call center executive.

Sunday, December 1, 2013

4 Most Important Points to Consider While Finding a New Auto Repair Shop

Whoever owns a car has always a trusted auto repair shop in his/her locality. However, when someone moves to a new city, he needs to find everything from scratch. Just like you need to find a new house, a new telephone connection, and a new doctor, you should also find a trusted auto services center that can help you in maintaining your vehicle. Looking for an auto shop near your new house right in the beginning will give you ample time to search and find out the best and will make it easier for you to deal with car problems in emergency situations. Given below are few tips that will make it easier for you to find a good and trusted automobile shop:

Visit Different Shops and Check their Equipment
You can make an online search and quickly find out the list of these shops located in your vicinity. You can then shortlist a few and visit them. Make sure that the auto technicians are using advanced equipment needed to diagnose problems with modern day vehicles. If you find it difficult to determine the quality of equipment they are using, feel free to ask. Even though you are not much knowledgeable about different types of vehicle equipment, you can still get an idea.

Inquire About their Rates and Services
While you are visiting the shop, look around to check if they are clean and organized. You can inquire about their hourly rates, prices of replacement parts, quality of repairs made, fair shop rates, etc. You can also ask customers present there about their experiences in using the services of the auto shop. Don't forget to ask the customers about their consistent quality service and customer care department

Check their Certifications
Certifications are given to auto technicians only after they pass a rigorous review process. Therefore, a certified auto repair shop is always better than non-certified ones. Check if the shop has any certifications from car manufacturers.

Check for Complaints with BBB
You can check with the local Better Business Bureau to ensure that no complaints are filed against the repair shop. Whether the repair shops are part of BBB or not, they can still have complaints about the shop and their services.

It is important to take care of the above mentioned points and search for the right auto center in the new city. Even though it may take time, but a little patience and some effort will help you find the right auto repair shop much before you need it.

Friday, November 22, 2013

Best Auto Insurance Company - Does It Exist?

Finding the best auto insurance company requires that a variety of different variables are investigated to discover how the companies stack up against one another in what they offer. Taking a look at the premiums and the overall rate schemes is just half of the discovery. The other half of finding good car insurers requires that the total coverage and liability offered by the company is examined so as to compare the rate coverage across the board from company to company. If key North American statistics are considered as relates to automobile insurance, there becomes some clear choices in terms of what consumers are looking for from their auto insurance providers.

The biggest of the motor insurers for America is Esurance, a company that offers insurance quotes online. Upon arriving at the web page (://, customers can get their car insurance online quote within minutes by simply inputting their zip code and some basic facts. Esurance offers 24-hour, seven-day customer support service and has a plethora of online options for getting your quote and your policy information as quickly as possible.

The second on the list of car insurers is Progressive Insurance. Progressive Insurance offers comparisons to their competitors, right on the website, and claims to be able to deliver a quote in eight minutes through their representatives. They also have over thirty thousand brokers across the United States.

GEICO Direct, in the third spot, offers a friendly gecko as a mascot in their advertisements and has a claim center online for registering accident claims or other issues in a relatively short amount of time. GEICO also boasts friendly service and a quick quote process that enables the customer to find the best quote within minutes.

Fourth, 21st Century Insurance brings about easy-to-manage policies and online bill payments as a part of their way to get in touch with their customer base quicker than the competition. 21st Century Insurance also offers to car insurance quote online as quickly as possible, enabling customers to find their car insurance quote on the website at their convenience.

In the fifth spot on the list of contenders for best auto insurance company is Comparison Market. Comparison Market promotes themselves as being able to stand up in bold comparison to any other insurer to offer their clients the best rates possible. They offer a lot of news on their website (:// and also offer instant online quotes.

You will find that the American Automobile Association, Car Insurance Quotes, Mercury Insurance Group, the National Motor Club, and Hagerty Insurance round out the list of the top ten car insurers. These companies promote similar systems to the aforementioned and still compete for your premium car insurance insurance dollars. Car insurance is the product that these companies sell and, without a doubt, car insurers will continue to haggle over the best rates of car insurance for years to come.

Thursday, November 14, 2013

Detail Shops in Automotive Centers - Reserve Lots of Parking

Most detail shops that offer auto detailing to private car owners want to be on a major street where they can bring in new customers. However, many cities have municipal codes and zoning ordinances for auto related businesses, which they do consider detail shops to be. Often they have zoned specific areas that are quite small for auto services, and therefore a developer or land owner will put up a building and call it an auto center. Let's talk about this for a moment shall we?

Just because something is considered an auto center doesn't mean it is the best location for a detail shop. Whereas, it is true that you will get referrals from other auto related businesses, and therefore a boost in customer base and synergy from being in an auto center, there are also some drawbacks. One of the biggest drawbacks is lack of parking - if you own a detail shop that is in an auto Center you need to reserve lots of parking.

More often than not the other companies that do auto maintenance, painting, upholstery, and other such things will get backed up and have cars waiting which they plan to work on weeks off into the future. Each one of those cars takes up space, that means your customers have nowhere to park, or you have nowhere to park the cars you are waiting to work on, or the cars you just completed. If you spend all your time shuffling around cars this is time that you take away from your business.

Indeed, if you doubt what I'm saying you can ask anyone in the industry, and they will recommend the same thing. I've gone to cities where our franchisees were not located and talked to the owners of detail shops, and I ask them things like; "if you had to do it all again, what would you do different?" They will often tell me, that they wish they were not in that auto center, or that they could find a different space where there was more parking. Some of them are on 5 to 10 year leases, and they just can't pack up and leave that easily.

Therefore, if you are considering setting up a detail shop, and you find yourself looking for service bays in automotive centers, you need to keep a careful eye as to how many assigned spots that you get to have, and how hectic it is during the business hours. You also need to make sure there are not a lot of junky cars in the parking lot, because this turns off your high-end clientele who have expensive automobiles and want them detailed. Indeed I hope you will please consider all this and think on it.

Thursday, November 7, 2013

Traffic Accident Tragedy - Choose The Best Auto Body Repair Services

Getting into a traffic accident is pretty terrifying and sometimes even life altering. Hopefully nobody sustains and the vehicle undertakes all the damage. Of course, any physical injury that takes place in a collision attains the first priority and you must handle it rightly. In due course, as everything settles down a bit, consider taking a look at your car's disintegrated condition. Traffic accidents, whether minor or serious, are always distressing and sometimes even devastating to those involved. While it's completely normal to feel scared and traumatized after an accident, bringing your car back in form is equally important.

The demand for car body repair shops is much more than any other type of repair store. Since the need for efficient auto body repair agencies is incredibly high, it's only natural that so many companies came up with car restoration services. As an inexperienced person, it becomes extremely difficult to hire a body mending shop that offers the best range of services at the most reasonable rates. Thus, you must take a very sensible decision and capitalize on the deals when hiring such an agency for your vehicle. Here are a few handy tips which will help you in choosing an experienced and efficient car body repair center.

Get Referrals

You possibly have many friends and acquaintances with cars or vehicles. A few among them surely got involved in a road accident and underwent car body or frame restoration. These are the best people to seek advice from; ask them the names of some repair agencies that they employed to bring their damaged vehicle back in form. Make sure that the agencies are worthy enough to meet your standard and resources.

Modern and Innovative Tools

Make sure that the agency you choose uses the most superior auto fixing technology accessible today. Inquire them about the age of the tools they apply for damaged frame and body restoration work. Good and honest agencies will give you an insight into their completed projects, since they have nothing to hide. These agencies often use modern paint techniques to bring a damaged automobile back to its original condition. They match the original body color and treat every part individually before starting the work. Once the process is over, everything looks perfectly uniform.

When choosing an auto restoration agency, make sure that you select one depending of your needs and not simply by glancing the services offered by the shop. Almost all of them make big promises to meet your expectation, but only a handful of them truly keep their words. So, do thorough investigations before settling on your choice.

Tuesday, October 29, 2013

Detroit Struggles to Hang on to the Auto Show

Ever since the original inception of the modern auto industry, Detroit has been the world's epicenter of automotive manufacturing and design. Detroit is home to the headquarters of all three major American automakers. The industry has been extremely vital to the region's economy and culture. As we all have seen, the domestic manufacturers have been struggling with extremely low sales and turbulent economic conditions. This has hit the Detroit and the entire Midwest region extremely hard. Parts suppliers and auto plants are being routinely shuttered and workers sent home. Just as the automakers have had their share of problems, so has Detroit's auto show that typically features the biggest and best names in the industry.

Back in 1907, the first auto showcase was held in the city. This annual event has become one of the world's premier auto shows and is now referred to as the North American International Auto Show. Each and every year, industry experts and excited consumers flock to Detroit and pour an estimated $500 to $600 million into the local economy during the two week event. Local hotels are usually completely sold out for the entire duration of the show. Restaurants stay busy and entertainment comes at a premium. In recent years, Detroit has been in jeopardy of losing its beloved auto show.

The show has been held at Detroit's Cobo Center for many years. As the showcase grew in both size and popularity, the aging Cobo has made it difficult to accommodate the event. One of the major problems is that the expo center has very limited floor space and is just plain falling apart in some areas. The city of Detroit, which owns Cobo Center, just cannot afford to make costly renovations that would be required to continue hosting the event. A number of attempts to generate support and funds for the renovation have fell short and earlier this year, the North American International Auto Show committee threatened to pull out of Detroit and head elsewhere.

In response, lawmakers from Detroit and the surrounding regions tried to create an agreement that would share expenses and partial revenue with nearby counties. Some members of Detroit's city council fiercely opposed this idea because they felt that the suburbs were trying to steal Cobo from the people. After lengthy debates, the state intervened and the area's government officials were able to reach an agreement that transfers ownership of Cobo Center to a regional authority composed of the surrounding counties. The NAIAS committee has said that if the renovations move ahead as planned, the show will remain in the city of Detroit and continue to provide the much needed surge to the local economy.

Sunday, October 20, 2013

Using Automotive Call Centers For Auto Sales Leads

With the rise in internet lead generation and third party auto sales leads lists, it has become easier for dealerships to get information regarding the consumers who want to purchase cars. However, leads are just future prospects and there is a major hurdle which has to be cleared to make the sale - motivating the consumer to make a visit. It can be tiresome for the sales staff to call all the leads regularly and motivate them to schedule a visit or a test drive. In these circumstances, it is best to use automotive call centers and provide them with the leads. The representatives at the call centers would make the calls and motivate the auto sales leads to visit the dealership which gives the staff more time and energy to make the conversion.

The first thing that dealers should know is that the personnel at automotive call centers are skilled in PR and can easily motivate the user to make the visit. However, it is known that all users won't be convinced by a single phone call. The personnel are provided with a call plan in which they make the calls after an interval of few days regularly for three to four months. The calling would stop if the consumer asks not to be disturbed, buys a car product or schedules a visit to the dealership.

In case the lead defaults or doesn't show up on the dealership due to some reason, it is again put on the list to be informed regularly regarding new products. This relieves a lot of pressure off the sales personnel at the dealership and gives them enough time to make conversions or gather more auto sales leads.

Thursday, October 10, 2013

What to Do When Auto Collision Repair is the Last Resort?

When an automobile mishap happens, a good number of people are not prepared to face its early consequences or the impact that comes after. The repercussion of an auto accident is heartbreaking indeed. Trying to get over that may possibly be the most traumatic phase of your life. Rolling on the road on your auto after that mishap may make those dreadful scenes like window glasses getting crushed, brakes being screeched and the steel fairing of the auto getting pressed into pieces, come before your eyes. This phenomenon can get to your nerves quite easily especially if you are on your way back to home after a demanding day at office.

Vehicle accident is a common occurrence that happens daily. Auto collision centers that offer a diverse variety of services ---from the real renovation work of your vehicle (to maker's standards) to the management of insurance policies for cover, and making arrangements for a loaner--- are found in every town or city. Some of the repair centers even offer 24-hour mishap support and towing as well as some countrywide guarantees. Therefore before leaving your damaged auto at a garage one has to just follow the instructions in the coming sections.

While placing the car inside the garage of these centers every car owner would be quite apprehensive whether their automobile would be in safe hands. Naturally every proud owner of a car would feel so when they are not around to look after it. Practically speaking, every owner yearns to see the reinstated vehicle back to its original form at the earliest time possible. Luckily, several equipped auto-mechanics are getting hired by the leading auto collision service centers, as presenting top-class service at an affordable prize is nowadays a common vision of all those auto-collision centers. So, their expectations would be rightly met in the event of visiting a rightful auto collision center.

What an owner does not need from such an auto collision center is an invoice that has an exaggerated price. Just imagine, how would a owner react after taking receipt of an overstated invoice when he is already infuriated at a lackluster quality of service provided by the service personnel.

Car owners' contemplate that the centers should offer an ideal workshop setting that facilitates the speedy revitalization of the car from their dumped and broken form. In order to get the car back in shape, as swiftly as possible, the center should have erudite personnel to take personal care of the machine as well. The best assurance that a center can give the owner is a promise that his priceless possession would be safeguarded when it is with them. Undoubtedly, dejected car owners expect their cars to be delivered back in the best form, after getting revamped by specialists who take best care of it.

One of the best ways to come across a good auto collision center is to ask your friends and co-workers. Local consumer organizations might also give selective information and many times you can find reviews on the Internet of various repair centers that boast of impeccable delivery standards.

  • Choosing a collision repair center is not a simple decision to make and nothing would actually confuse people more than it. When you need to decide on the best auto collision repair center, best suited to your needs, maybe these tips would be handy for you.
  • A vehicle that is perilous due to an accident should not be ridden.
  • Ascertain that the lower repair estimate covers the entire patch up work.It is usual to see variations in estimates from one center to another.
  • Check whether the auto collision center works in tandem with prominent insurance companies to guarantee that the vehicle is repaired and all-set to be back on the road quickly.
  • Make sure whether the shop that can afford to do the entire required job including mechanical and frame repairs and custom painting for complete restoration.
  • Permits, and training certifications should be affixed for public notice if it is an authentic auto collision center. Look for certain signs of training which specify that the facility is keeping up with changing technology.

The vehicle, you crashed recently, is undoubtedly your asset and naturally it needs additional care and maintenance after the mishap. So, ensure you repair your car at an auto collision center, which should be professionally involved in delivering your auto back to you in a reinstated condition. Understandably, the value of the car and its performance must be intact so that you can roll on it safely; hopefully till the next probable crash.

Friday, October 4, 2013

Online Auto Insurance - Are the Quotes Really Cheaper?

Nowadays insurance is very much necessary for every person because life in present days are very difficult and many people die and bear a lot of problem due to daily accidents. Many insurance companies offer good insurance policies for us. Coverage for your vehicle is a type in which you can insure any vehicles such as car, trucks, and so on. You can get best auto insurance company online by searching the Web. As quotes are available on many sites, from there you can compare these quotes and select the best one from all. By purchasing auto insurance online, you can also save your money

Buying online auto insurance is cheaper and faster than the direct dealing in the insurance company offices. People can understand the importance of auto insurance only when they meet with an accident and they will have greater expenses for medical aid and car repairs. Many auto insurance companies will help you to receive the quote quickly and the best way to choose the auto insurance suitable for you is to compare quote of several companies. Online quotes is a good way of saving your money. You can insure your vehicle online by many online auto insurance sites.

In today's busy world, buying online is becoming a way to do things. Online quotes is an easy option that offers multitude of positive aspects such as being able to shop any time without any hassles etc. You can buy easily auto insurance online than you might think. You can purchase it online in less time than it would take to do it in auto insurance agent's office. These are also online learning centers available where you can read FAQs, news, articles and similar information about car coverage and choose easily the best company for you.

You can easily save money by just visiting some online quotes sites, as smart people can make extra by paying less. You can choose easily an auto insurance company by checking the latest analysis of different agencies. You can choose the company of your choice by seeing their rating. Many companies have made it easy to obtain quotes to claim for you. You can search a website that provides you quote from all the leading firms and some specialist in one simple operation and you can get the best company by comparing these quotes. Getting a rate check online is by far the best way to save money!

Thursday, September 26, 2013

Teen Auto Insurance - 7 Ways To Lower Their Premium

Teen auto insurance is terribly expensive. However, our kids won't remain babies forever. Therefore, they'd have to make this all important transition into adult live. But won't you like it if you could really pay much less on your teen's auto insurance? Here's how you can...


Bring down the amount of time your teen spends behind wheels as much as you can. Mileage is a significant indicator used in deciding risk to an insurer. The more they are behind wheels, the higher a risk they are to insurers and, therefore, the higher the rates they get.


Encourage your teen to be serious with their studies (as if you don't already do that) since it results in cheaper teen auto insurance premiums.


Ensure your teen uses a that is equipped safety gadgets. Cars with such features are rated highly safety-wise. And apart from the fact that insurers give you lower rates for them, your teen is also a lot safer in them.


Let them use a cheaper car if you truly want cheap teen auto insurance. Don't buy sports cars and other cars that are generally costly to insure. If you're not sure, check on a quotes site. But a general rule is: Big cars, costly cars, sports cars, vehicles with a high incidence of theft cost much more to insure.


Encourage your kid to take a course in defensive driving at a center approved by your insurer. In addition to making them a better driver, it will help you get reduced teen auto insurance rates.


If you agree to pay a high deductible, you'll have a cheaper premium. Nevertheless, take care not to choose deductibles that are more than you can provide with ease. .


You will save much if you will shop around (using insurance quotes sites) and do detailed comparison. Visiting a minimum of three quotes sites raise the chances that you would get lower teen auto insurance quotes. The simple reason for this is that you'll receive a greater number of quotes from many more insurers. This gives you a broader basis for doing more extensive comparisons thus increasing your chances of landing the very best auto insurance rate for your teen.

Thursday, September 19, 2013

Things You Should Know About Auto Service Centers

The best way to keep your automobile performing well is to have it checked regularly at some professional Virginia auto service center. Some automotive repair centers are in the habit of raising the prices in the middle of repair, so that when you come to pick up your vehicle, you are shocked to see the huge bills. It is necessary, therefore, to look for a reputable shop for vehicle repair in Northern Virginia and keep a few things in mind so that you are not deceived later on.

Virginia Auto Service: Tips to Deal with Repair Shops

Before you hand your car to any Virginia auto service center, there are a few things that you should be careful about in order to avoid any inconvenience at a later stage:

1 . Get a written estimate of the repair charges well in advance in order to avoid any unexpected vehicle charging in Northern Virginia. Once you hand over your vehicle keys to the mechanics, they can charge you anything for administering any kind of repair.

2. If you do not have full coverage for your vehicle, ask the automotive center personnel for their insurance liability. In case, your car gets stolen at the garage or gets damaged due to some unfortunate circumstances, it becomes their liability to compensate for your car.

3. When you leave your vehicle at some Virginia auto service center, ask the mechanic to note down your vehicle's last mileage. This will help you ensure that your car is not misused at the garage.

4. Never let any Virginia auto service center change any part of your car that you have not asked them to change. If you get some parts of your car replaced, always ask to see the old parts and take them with you unless they are ready to offer you some discount for keeping the old parts.

Sunday, September 1, 2013

Get Superior Auto Repair Service for Optimal Performance

Some people may think the maintenance of belts and hoses within a car is a small one, however, if these items are neglected, it can result in costly repairs or a vehicle breakdown. The hoses and belts in a car keep it running smoothly. There have been improvements in the quality of belts and hoses on the market today but they still need to be maintained and checked on a regular basis. These items wear down over time and the longer they go without an inspection, the greater the possibility of extensive repairs. Getting your belts and hoses inspected by a professional auto repair center is the best way to get the problems repaired or replaced so you can get back on the road without delay.

Just like the belts and hoses, the engine in your car is the thing that keeps your vehicle going. In order to keep your car's engine in proper working order, it's important to get proper maintenance. Through skilled technicians at a quality auto repair shop, you can get the service you need on your engine to ensure it provides you with optimal performance, regardless of the model and make of your car. If it is time for your vehicle's next engine tune-up or if you can't remember when your last tune up was, bring it in to vehicle repair center for an inspection. It you neglect the maintenance services for your vehicle, the damage can range from poor pickup to complete engine failure.

Making sure the transmission in your vehicle is working properly is very important. This will only come about by taking your vehicle in for regular scheduled car inspections. It is also very important to choose the right auto repair center for your vehicle's repair and maintenance services. There are some technicians at auto shops that will completely remove a transmission before they have made a diagnosis of the problem. Although this service may be necessary at times, the best solution is for technicians to make a diagnosis before the unit is removed. This will save both time and money on your behalf. For this reason it is important to use the car services of a vehicle repair shop that has a national reputation and built on providing customers with superior services on their vehicle's transmissions.

You can call and schedule an evaluation of your vehicle to ensure it is in proper working order. If your vehicle is in need of repairs or maintenance services, taking it to a reputable auto repair center will give expert technicians the opportunity to provide the services need. Make sure your choice in a car care center is one that has been a part of your community and is known for providing quality repair and maintenance services. You can call and find out about the car center's payment options, if shuttle service is provided, the warranties they provide, hours of operation and more.

Saturday, August 24, 2013

5 Things to Look For in a World-Class Auto Repair Shop

1) Notice the appearance of the auto center-the outer appearance of the shop can tell you a lot about their business. Is it clean and well-lit? Does the equipment look modern? You can tell you will get the best repairs with the most up-to-date equipment.

2) If possible take a tour-If they will let you, walk around the body shop and talk to the staff members. You can ask them about their experience, how many years they have been working in this field, and you can get a feel from the mechanics if they seem competent and knowledgeable about repairs.

3) Look for special awards-While you are on your tour, try to notice any special awards or plaques on the walls or in offices. This is a good sign that they are well qualified and have undergone the necessary training to properly maintain your vehicle. The awards show that they really do know what they are doing.

4) Find out their policy-ask them what their policy is in case you don't like their work. Ask them how long the repairs will take, if they will fix it at no charge or will there be additional fees? What is the warranty and how long is it good for?

5) Inspect the vehicle after its been repaired-once your vehicle has been repaired, notice if anything doesn't look right and notify the body shop. Even if you don't notice anything until you are home, notify the shop as soon as possible.

With these tips, you should be able to find a legitimately good auto body shop that is well qualified to take care of your vehicle. Class Auto Center, located in Long Beach, California, is a world-class auto repair shop that utilizes top of the line technology for servicing luxury vehicles such as Audi, Mercedes, Nissan GT-R, and BMW.

Sunday, August 18, 2013

Auto Insurance Plans

No plan is the same that is why it is a good ideas to search through them and do your homework on which plan suits your own family needs. Never just go with just the first quote you see off the page doing research is detailed and sometimes time consuming but is well worth it if you save a buck and are able to get the best plans available out there. Never take the easy way out because in the end it will get you when you find out you are not saving the money you had hoped to be saving with your new plan and you will not get the best deals in the long run. Carefully sought out planning and calling ahead can often help a consumer get the best plans available. It is very easy to feel lost and confused from plan to plan and it helps to stay organized and to be focused and know what you want..

You can do many things on the Internet fast and easily from your own home and in your own time frame including searching for getting auto insurance fast which also includes finding quotes from companies using your own zip code in their search engines. This will get you the best auto insurance quotes faster and easier on line. Look at insurance quotes around your area and do a search for the best ones.

Make the best out of the benefits available with careful planning know what you will need from them. Some auto insurance quotes don't include everything or even everyone so its best to come prepared and know the facts beforehand so that you end up not falling short on the plan that you get.

If you find a plan that is in your price range and sounds interesting to you and your family call their call centers. They will help you reach your goal. Check out what kinds of policies that they have and what is covered if there is a accident involved and what they need to get form you in order to be approved by the company. Make sure to check out several call centers and find out varying price ranges and details of what they offer and what you would be getting from them.

This is the easiest way to find a plan that suits your needs and your budget and doesn't make you feel lost in the shuffle of fast past auto insurgence companies is to make a list of what you need to get and stay with that no matter how much you have to research that way you are never overwhelmed when calling them. Never take the easy way out do careful planning, call the call centers, and do the research ahead of time that way you will always know what plans are available for which company.

Sunday, August 11, 2013

Muffler Auto Repair - What You Need to Know

The muffler is one of the most important parts of a vehicle. It is also a part of the vehicle where a small fault can cause very highly notable effects; as the affected vehicle ends up being 'too noisy' and something of a nuisance. In the best case scenario, such a vehicle could cause other road users (and bystanders) to start sending unkind stares and glares your way. In the worst case scenario, such a vehicle with a faulty muffler could get you arrested and charged, if you happen to live in one the cities with strict sound pollution laws.

It is out of all this, then, that muffler auto repair becomes a major necessity; to such an extent that garages specializing in it (and termed as muffler repair centers) have been coming up in recent days. One of the services that these muffler repair centers tend to offer is muffler modification, so that people who fancy it can have their car sound like a racing car.

If you have been wondering how people are able to achieve this, now you know that it is all about muffler modification; which is achieved at the muffler repair centers. Of course, the muffler repair centers also offer the opposite service; so that if your car is unpleasantly sounding like a racing car due to one or another muffler fault, then the guys at the muffler auto repair centers can check it out and hopefully, make it sound more like a normal car.

So how does one find these muffler repair centers? Well, a good way to start would be by conducting an Internet search; as most muffler repair centers have some sort of online presence nowadays. Another way would be by asking your generalist mechanic or anyone else in the automotive repair industry; so that they can refer where you can find a good muffler repair service. You could also check out your local telephone directory; you never know, you could find a new category for 'muffler repair' (possibly also masquerading as 'exhaust repair'), in the latest edition of the yellow pages.

If you opt to look for muffler auto repair online, you will naturally be expected to exercise some caution; lest you fall in the way of scammers.

The cost of muffler repair will depend on the extent of damage we are looking at. Generally though, it is not too expensive, unless the damage is so extensive that the whole muffler assembly has to be replaced: where more money will have to be spent in buying the assembly, in addition to paying for the replacement labor.

Saturday, August 3, 2013

Get the Best Service at Your Auto Repair Center

My mother, who lives in Phoenix called me about her recent vehicle repairs. Since I own a used car lot and sold her the car, a PT Cruiser, I did feel bad that her experience at a well-known auto repair chain went so bad. First, and I agreed, she paid too much for a basic tune-up and was told her oxygen sensor was bad. So she shelled out some bucks to get her car back. While she did pay too much for her repairs, as I've always told her, she could have achieved a better price if she would have worked with the technician and service writer.

In my opinion, all technicians get a bad rap for trying to sell auto parts you don't need and most consumers complain about their hefty labor time charges. I am still stymied at why this is? Not many occupations offer up this unique experience of always feeling like you're a crook. People will pay home repair experts if their hot water tank is leaking or their furnace isn't working, but often, no very often, complain about the amount of their vehicle repairs--even if it's just required maintenance like a lube-oil-filter or full-service check-up. There are ways to work with your technician to achieve results that make you happy and won't leave your auto repair guy feeling like a crook. Use these tips every time you visit your auto repair center whether it's a franchised dealership, auto repair chain, or just a plain old independent repair facility:

1. Make a list at home before you visit your mechanic and be specific about repairs or checks you want done.

2. When you arrive at your repair center, ask if you can communicate directly with your mechanic. Most service writers should be happy you request this. If they don't or refuse, find another repair center.

3. Explain exactly what your problem is and try and be specific about what the vehicle is doing or not doing. No mechanic is a crystal ball reader and all vehicles are different so don't just drop the vehicle off and expect them to figure it all out on their own.

4. Insist and go on a test drive before your technician begins the repair process especially if your vehicle is making a noise you can't describe or identify. My 80 year old father-in-law bought a new vehicle and took his vehicle to the repair facility a whopping ten times for a sound he heard repeatedly but could not identify. Instead of insisting on a pre-repair test drive, the mechanic tried his best to find the cause of the noise to no avail. Once I suggested a pre-repair test drive, the noise he was hearing was his automatic door locks that were performing as required--locking at the 17 mile-per-hour mark. Not only was my father-in-law's time wasted, the mechanic's time was as well and further, the mechanic was most likely not paid for anything other than the first visit and each time he looked at the vehicle, the repair facility where the mechanic worked probably looked at each visit as a "comeback" so he made no money on those repeated visits.

5. Understand how technicians are paid. People complain about the cost of labor. First, all good repair facilities utilize labor time guides that are given to the repair facility by the vehicle manufacturer or from an independent source such as All-Data. For example, if a labor guide says it should take one hour to fix a water pump on a specific vehicle--that is all the mechanic gets paid for. Even if it takes the mechanic two hours to fix the water pump, they only get paid for one hour of work--this is called a flat-rate hour. So, your mechanic and repair facility are not ripping you off, they are going by the guidelines provided to them that is utilized nationwide by all auto repair centers. Don't be so quick to complain about nationally recognized labor time guides.

6. Most mechanics achieve some sort of ASE (Automotive Service Excellence) certification in all or specific areas of auto repair. If your auto repair shop has an ASE Master Technician--that means they've been through grueling tests--and passed. Tests offered by ASE are not easy, so keep that in mind if your tech is ASE certified.

7. If your auto repair center is a manufacturer franchised facility, say a Ford dealership, when your vehicle is brought to the mechanic with problems and no clear solutions, all franchised dealerships rely on a computer or telephone system that connects them with the manufacturer technicial department. These departments are full of tech experts who work with the technician to fix one of their vehicles. Often, it's not your mechanic whose running the show, it's this technical department--so don't always blame the mechanic.

8. Negotiate - Yes you can ask to speak to the owner of the repair facility if you feel your repairs and the amount you owe are unfair. If you do this, remember to keep calm and discuss what you feel went wrong. Be fair when speaking and ask questions. There's a good chance the two of you can come to a negotiation that you both feel comfortable with.

9. Keep up regularly scheduled maintenance. You can ask your mechanic or read your owners manual--something most people never do. Your owner's manual will let you know when it's time for varied tune ups such as 3,000 mile checks, 30,000 mile checks, and what should be completed at each check.

10. Don't blame the mechanic if your vehicle fails and you didn't keep up with any regularly scheduled maintenance items. If you haven't changed your oil within recommended times and your engine fails, ask yourself who is at fault? It's not your mechanic so don't blame them.

The next time you take your vehicle into any auto repair facility, don't be too quick to judge or think the mechanic is going to "rip you off." Mechanics get a bad rap and they are truly educated on vehicle repair, especially if they are Master Techs. Treat a mechanic as your would your home repair expert--they are people too and really don't need the dreaded suspicion each customer comes in with. Keeping an open line of communication and asking questions is your best bet.

Saturday, July 27, 2013

Finding the Best Auto Dialer Service

Though there are dozens of models of auto dialer service available in the market, choosing the right model could be a difficult and challenging task. The best way to do it would be to closely analyze your requirements and go for a system that suits your specific requirement and preference. Investing in a system that is highly advanced and sophisticated but which does not meet your requirement would be a total waste of money and resources.

Hence, it would be better to see a live demonstration of the software before you actually buy it. You should also try and ask the question to yourself, whether you actually need this system for your business or not. However, if you are the kind of a business man who is in tune with modern technologies and would like to put them to use for better management of your human and other resources, then you should go in for a model of auto dialer service that specifically suits your need.

The concept of auto dialer service is very good because it revolves around the philosophy of making better use of your employees' time so that they are able to perform more efficiently and effectively. Before the arrival of this auto dialer service in the market, all outbound calls were made by call center executives manually, using a landline or a cell phone. This concept might have worked initially but as business gradually grew and more and more customers came into the fold, the manual environment was no longer feasible or competitive. This resulted in the need for a better technology and the gap was filled with this auto dialer service system.

The software has a lot of features and benefits and some of them include auto dialer system, sending of messages to cell phones or pagers, artificial intelligence which ensures voice recognition, etc. The concept of voice recognition is indeed very unique because it enables the software to distinguish between live calls and recorded messages. Once there is a recorded message, the software automatically skips the number and goes to the next number when it is set on auto dialer mode.

It also has other benefits like capability to generate customer specific reports on a periodical basis, depending on various parameters, rescheduling of calls, redialing after a time gap, etc. On the whole, it plays a major role in ensuring better productivity and efficiency of the entire call center team and makes their job easier.

However, as discussed above, the efficiency or otherwise of the auto dialer service would depend entirely on your purchasing the right model which will specifically suit your needs and purposes.

Thursday, July 18, 2013

6 Things To Consider Before Choosing An Auto Transport Company

In my previous article of this series I discussed some things you should know before you decide to transport your car across the country. In this installment I am going to give you some additional advice to follow before actually deciding on a particular transporter or method of transport. And I will also give you a few general tips that you should follow to make your move as painless as possible.

Check for Adequate Insurance

Prior to entrusting your vehicle to an auto transporting company, be sure that the company is correctly accredited, and insured. Cars can occasionally get damaged in the course of a move; therefore you need to ensure that your service provider has adequate insurance to cover any damage your car may receive while in transport. Be sure you know what the transport company's insurance policies cover and the amount of insurance deductible you would need to pay out in case there is an insurance claim. You should also check with your own insurance carrier to see what they will cover in the unlikely event that your car in damaged during transport.

Have your Vehicle Inspected

Before giving your vehicle to the transport company for inspection, take it in for a complete servicing. This is to make certain that it is in good working condition with no mechanical, electrical or other problems. Regarding the inspection of your motor vehicle, always keep in mind that it is for your benefit as well as for the benefit of the transport company to have your car or truck inspected prior to having it loaded onto the transport carrier.

To make the vehicle easier to inspect, you should ensure that the vehicle is thoroughly clean. The outside should have no dirt on it, and the inside should be neat and uncluttered, making it easy to inspect for any signs of damage or general wear and tear. Document any dents, dings, or any minute scratches on your vehicle together with the company so there will be absolutely no possibility of a later misunderstanding once your vehicle is returned to you. Another inspection will likely be administered at the drop off location.

Although damage is unusual, it can unfortunately occur. Therefore it is critical that you document any damages to your vehicle on the bill of lading, as soon as your car comes off the truck, and before you drive it away. The transport company will not take responsibility for any damage that you report to them after you have already taken possession of your vehicle.

Minimum Requirements for Non-Working Vehicles

If your vehicle is not working it can still be hauled. Although it is certainly possible to haul an inoperable vehicle, your car at the very minimum should be able to be rolled, steered, and braked. Otherwise a forklift will need to be used at both the pickup and delivery locations, which will add to the complexity and cost of your move. Keep in mind that your inoperable vehicle must be located in an adequate sized lot for the truck and forklift to have access to it if necessary.

Should You Use A Broker?

Brokers act as intermediaries between you, the client, and the transporter or motor carrier, and are in fact the primary source of freight for the majority of motor carriers in the industry. The majority of brokerages are non-asset based, meaning that they do not actually own any trucks but rather work on behalf of their clients to get their car moved quickly and at a reasonable price using their large network of pre qualified motor carriers. Since brokers typically don't own any trucks they do not have to burden of having idle trucks just sitting around that need to be on the road, but instead can focus on locating the best auto shipper to transport your vehicle.

Brokers frequently weed out the trucking companies with poor customer service or lots of complaints as they do not want to utilize a transportation company that doesn't deliver top quality services. They utilize tools that you simply do not have access to that enables them to track the transport company's safety record, driver history, insurance coverage, or fraudulent activity (if any). This is priceless information you simply cannot obtain just by searching the Internet, so using a broker to facilitate your vehicle move can save you a lot of time and headache. You basically make a single phone call to the broker and they'll help you get a list of available, reputable companies to work with.

The best vehicle transport brokers will make sure that their customers be given a variety of transport options to enable them to make a suitable choice based on their budget as well as their particular transport requirements for his or her motor vehicle.

Vehicle transportation brokers provide transport services across the United States and in many cases internationally as well. Utilizing vast databases of carriers, they are able to easily locate a carrier which offers car or truck transport services within your general location and arrange pickup inside of 2 or 3 days. Brokers offer transport solutions for virtually any type of motor vehicle, and though they don't ship the vehicle themselves with regards to motor vehicle transport, this is your best option.

How Much Will It Cost?

Your rate will likely be determined by the method of transportation you choose and will differ based upon the transport company and your pickup location relative to your desired drop off destination. In general, the more accessible the location and the destination the more affordable the transport conversely out of the way regions will be far more costly to transport your vehicle to.

Typically the most cost-effective way to transport a motor vehicle is on an open car carrier. This is the type of large, multilevel, truck that we so often see on the road. An open car carrier can hold as much as 15 automobiles simultaneously depending on the situation. Typically car manufacturers and dealerships use commercial transporters such as these for getting their cars and trucks from one location to another. Open car carriers are quite dependable, however they aren't appropriate for every situation (I will discuss this further in the upcoming article).

The transport process may take roughly 2-10 days for the mover to pick up your motor vehicle. The timing is determined by a number of factors such as the region of the country that the automobile will be picked-up from, and the distance that it must travel to get to its final destination. Keep in mind that lengthier distance moves usually takes more time to coordinate., and that after your car or truck is picked up for transport, it may take as much as 21 days to deliver your vehicle to the specified drop off location. However the actual amount of time it takes will really depend upon your pickup and drop locations.

If you need your vehicle picked up and delivered ASAP most transporters will offer you an expedited service for an additional cost. In general the faster you want your vehicle delivered the more it's going to cost you. You can get a wide range of prices from a number of transport companies simply by searching on the Internet, and this is a good place to start when you begin shopping around, however do not let price be your only criteria for choosing a company. Look for a company that provides quality service even if they are more expensive, you will be happy that you did.

Overall, if this is your first car moving experience it is probably best to go with an experienced auto transport broker who will save you a lot of time and headache. They have the knowledge, the connections, and the negotiating power to get you through this as painlessly as possible.

General Tips

If access to your home is limited because of a narrow street, trees with low hanging branches, speed bumps or very tight turns, the driver may ask you to meet the truck at a different destination or we will arrange a convenient location, like a shopping center or major street crossing, to pick up or deliver your vehicle for Car Move.

Remember when relocating to a cooler climate make certain you check all antifreeze and fluids in your car or truck prior to transport. This will guarantee that no part of the engine will be damaged during cold starts in frigid temperatures. The Automobile Transporter will not take responsibility for any problem with your car that they didn't directly cause.

Also keep in mind that if your house is restricted by narrow roadways, low-hanging trees and shrubs, speed bumps or tight turns, the driver might request you to meet him at a different location like a shopping mall or major street crossing, to either pick up or deliver your motor vehicle to you.

Lastly, it's never a good idea to store personal items in your vehicle during transport. Any personal items left in the car or truck is not going to be covered if it gets lost or stolen. Remove any valuable items before your car gets picked up.

Friday, July 12, 2013

Major Features of Auto Service Centers

Vehicles with different looks and features are available in the market these days. Timely servicing of these vehicles is an important task which needs to carry out regularly in order to keep vehicles in an excellent condition always.

Regular use or accidents can damage any vehicle. To help vehicle owners in this regard, many auto service centers have been emerged who are working dedicatedly in the direction to sort out varying vehicle repair and replacement related problems of the customers. These centers play a significant role of repairing different vehicle parts thus helping vehicle owners get back with their vehicles on the road immediately.

Some of the major services offered by them include brake repair, exhaust system repair, air conditioning system repair, tires, suspension services and many others. All these services need to be carried out in a better way to enjoy better results. That is why: it is always suggested to choose quality service centers.

Before choosing any particular auto service, one needs to keep some of the important points in mind. These include:

Experienced and skilled workmanship

This is one of the major aspects of a good auto service center. For better results, it is very important to choose the one equipped with skilled technicians. The technicians should be skilled, polite and experienced in the direction of auto repair. They should have deep knowledge and understanding of almost all major vehicle parts.

Highest quality tools and equipments

This is another important point which should be considered. Make sure that the service center one hires employs technologically advanced and better quality tools and equipments for repairing any vehicle. Quality of equipments used for vehicle repair plays an important role in the completion of repair process.

Friendly services

In any kind of business, customer satisfaction matters a lot. To satisfy clients in a better way, some of the auto service centers offer additional benefits like free visual inspection, same-day service facility, car cleaning, preventative maintenance and many others. So, it is better to look out for such service centers to enjoy various added benefits.

By considering all these important points, one can choose a quality auto service center for all his auto repair needs as per necessity. There are many centers who offer services that are helping customers get better repair services for their vehicles. Individuals can take help from internet in order to find out the best service for their damaged vehicle.

Tuesday, July 2, 2013

The Call Center Dialer For the Mortgage Industry

Finding the right call center dialer for the mortgage industry is essential. As a marketing company that focuses our sales on maximizing our clients' return on investment, it was essential for us to find the best possible call center dialer to recommend to our clients and to use internally.

Outsourcing our clients' telemarketing needs was not an option. We wanted to maintain tight management of this important sales development tool. Establishing a large call center was cost prohibitive. Again, our goal is always to maximize our clients' return on investment and a large equipment investment did not make sense.

Our team researched different call center dialer systems in order to find one that is robust and flexible enough to meet our current needs (and our clients' current needs) as well as future needs.

First and foremost it was essential that the system be web based. Many of our clients use home workers to alleviate overhead costs. The system had to allow for both home workers and office based workers and therefore it had to be web based. In order to assure quality and affordability the system also had to use VoIP technology.

The mortgage industry, like most sales industries, relies on lead management, so that was an essential consideration in the systems we were researching. We wanted a strong scheduling and callback feature, as well as lead management and form creation.

Obviously the call center dialer had to use predictive dialing in order to maximize the agents' time on calls. It was important for us to focus on a predictive dialer rather than an auto dialer as a result of recent changes in the law.

We found that some systems were ideal for 1 - 2 agents only. We, however, needed a system that can work for our clients with 1 or 2 agents, as well as our clients with 5 - 20 agents and our clients with hundreds of agents, and everyone in between.

The best call center dialer for the mortgage industry is offered by Safe Soft Solutions. The company offers a free trial that we set up for our clients in less than 30 minutes and the results have been fantastic. For more information on this call center software for the mortgage industry visit: ://

Tuesday, June 25, 2013

Find The Parts You Need For Your Car At Online Auto Parts Stores

Here is some great news for you car owners: Online automotive stores are now offering parts for your automobiles at rock bottom prices. Along with absolute customer satisfaction, you can experience excellent performance and quality from your auto parts, all while saving money. Up to a 50 percent discount is offered on your choice of newer or older model parts for your car with many online sites.

Let's take a gander at the great deals that online automotive parts stores have for your car's exhaust system.

Emissions are the Mission

Over the years, the automobile industry has taken an active part in helping the environment. There is a firm belief that the smog emissions from automobiles are the major cause of ozone depletion and smog. Online automotive stores are combating this by offering the highest quality in exhaust parts on the market. These web stores believe that the exhaust system is very important to the maintenance of the car, therefore they only offer the most reliable parts.

In the past few years, the requirements for emissions testing have risen due to the overflow of concern for the environment. Since the late 1970s, all automobiles have been required to add a catalytic converter to their exhaust systems. The catalytic converter is the part of the exhaust system that filters out the excess gas produced by the combustion. This cleaner air is then sent out of the automobile via the exhaust pipe.

With two different kinds of exhaust systems, (The Dual Exhaust System, and Emission Control System), you are more than likely going to find something you like. The DES features 2 tailpipes, which allows the engine to exhale easier. This exhaust system also reduces the pressure on the engine, which allows the engine to inhale easier for a more effective thermo genesis.

The ECS centers on diminishing the amount of smog released by the exhaust. This system can be broken down into two subcategories: elimination, and alteration. This system keeps the smog from forming, and alters the spin-off before the exhaust is discharged into the environment.

Get Your Motor Running Efficiently

When you make sure that your engine is running properly, you are helping to reduce the release of smog. For example: if you own an old car, you can upgrade its exhaust system, engine, and electrical parts. This helps your car run more economically and helps reduce needless combustion waste.

You can also help keep your car running efficiently by reducing any unnecessary weight. Keeping it light and tight helps keep your engine from having to work harder to pull all the extra poundage around. You can lighten your car's load by purchasing high quality body parts that are more durable, but made from lighter materials. Log onto a store and find what you need.

Online automotive stores that feature parts can offer you exactly what you deserve- the absolute best auto parts on the market at the best possible prices. Not only do they offer top quality exhaust system parts, there are parts for almost any make, model, and year you own.

Online automotive stores offer dependable, heavy duty parts for trucks, sport utility vehicles, and larger work automobiles. Because these automobiles are used for the more tough jobs and have the highest emissions requirements, they deserve the toughest parts and the best possible exhaust system parts. Additional auto parts are available here as well: headlamps, mirrors, coolant systems, brake lights, and tires, all at a reasonable price.

Saturday, June 15, 2013

Auto Insurance Pricing in Texas: Why Some Insurance Policies Are More Expensive Than Others

For some, shopping for auto insurance in Austin, TX can be a difficult and confusing process. Texas auto policies can be somewhat complicated and differences in price should be analysed and accounted for in order to choose the best auto policy or company. For the average consumer, the process of getting auto quotes from different insurance companies and understanding why some policies are more expensive than others can be complicated. This article tries to inform the consumer why some auto policies are more expensive than others and gives the reader some tips on how to research auto policies in Austin, TX and receive the most value for their dollar.

Different Insurance Companies Have Different Customer Service Levels

One factor that accounts for price differences among auto policies is quality of service. As with other service products, there are many levels of service among auto policies and auto insurance companies. From well-known national brands to lesser known local insurance brokers, the insurance shopper has many options to choose from. Each auto insurance company and product offers their own customer service experience and level of quality and these differences are usually reflected in their premium prices. When shopping for insurance policies and talking to insurance companies here are a few tips for determining what level of service you can expect to receive from a particular insurance Company:

When you have account or billing issues or need to initiate an insurance claim, who do you speak with at the company? Some companies are structured where you speak with an individual agent or agent office for most claims and account management issues. This structure is best suited to people who want a more personalized experience. When you call these types of companies you will generally speak to one of a few people in the office. The benefit of this type of setup is that these people will oftentimes know you and your particular situation and will have generally built a professional relationship over you over time.

Another structure that you will find, usually with lest costly insurance policies, is the call center environment. With these types of insurance companies you will generally be directed to a call center if you call with claims or customer service issues. A call center is a larger, less personalized customer service experience. In this situation, the representative you speak with will most likely be in another city, state, or country. There will be a large pool of representatives for you to deal with and it is very unlikely that these people will know you personally or know your particular situation. In this type of system you may be rotated among different call center representatives and speak to a different person each time you call. Some people do not like this type of system because it is far less personalized customer service experience than the preceding example.

Differences in coverage can account for price differences

When comparing auto insurance quotes among different insurance companies or agents the consumer should to compare the different coverage amounts among the different quotes. The consumer should be aware that there a variety of different coverage amounts for such things as liability coverage, comprehensive coverage, deductibles, uninsured motorist insurance, and personal injury protection. Any difference in coverages will result in a change in the total premium for that policy. In order to compare premium costs among different insurance companies the consumer should examine a hard copy printout of each insurance quote and verify that the coverage amounts are the same among the quotes. The consumer should also make sure that optional coverages for things such as towing coverage and rental car coverage are uniform among the different quotes.

Differences in the auto policies themselves account for price differences

Auto polices in Texas are regulated by the Texas Department of Insurance (TDI). The TDI is a government entity whose function is to regulate the insurance industry in Texas. Some things the TDI regulates for insurance policies are premiums levels and policy contents. The TDI tries to assure consistency among insurance policy types and the specific coverages that are included in different types of auto policies. Although the TDI regulations strive to maintain consistency among insurance policy offerings between different insurance policies, there are situations where differences in coverages will differ between the same type of policy. Oftentimes these differences won't be disclosed to the consumer and they won't know that they're not covered for a particlar item until they need to put in a claim. When getting auto quotes, it is a good practice to compare the specific coverages among the auto policies. One way to compare coverages is to look at the website of the Office of Public Insurance Counsel :// On this website the consumer can compare the standard policies between the major insurance companies and make sure that they are making an apples to apples comparison between policies.

Insurance company track record and reputation affects the price of their services

In making an informed decision on Austin auto insurance, It is also advisable for the consumer to research the insurance company track record. One way to research the insurance company itself is to visit the Texas Department of Insurance website. On this website the consumer can verify the validity of licensing for the insurance company and also see if there have been any complaints or enforcement issues with particular insurance companies or agents. One final option is to visit the Austin Better Business Bureau :// The Better Business Bureau maintains a database of complaints against companies and is a good resource to use to investigate Austin insurance carriers. In order to make an informed decion on auto insurance in Austin it is advised that the consumer the follow suggestions contained in this article, visit the recommended websites, and do some homework. If the consumer has questions about differences in policies, coverages, or anything on the insurance policies, they should address this with the insurance agent or company representative. In this way they can make a logical, informed comparison of the auto quotes, policies, and premiums and make a smart buying decision.

Sunday, June 9, 2013

Auto Repair Insurance: Extended Warranties-Myths and Facts

How much insurance does one need? You have the big four: home, health, life, and car insurance. Then there's a second category, which starts getting a little hazy with credit card insurance, purchase protection plans, fraud insurance and more. Extended warranties, also called extended service contracts, or extended service policies fall into the mist of this second category.

Extended warranties are supposed to pay (in full or in part) for specified repairs for a specific period of time after the expiration of the factory warranty. They can be a great value. They can also be a significant waste of money. It gets quite foggy in the details. What exactly is covered? How long? How much? Are there hidden charges?

There are numerous extended warranty companies and an even wider variety of warranty packages available: silver, gold, platinum, platinum-plus, and a host of other confidence-building words. What's the best plan, and are extended service contracts worth the money?

Extended warranties, like life insurance policies, are a numbers game. They're a gamble. You pay $2500-$4500 for a 2 year, 100,000-mile protection plan and hope that you get at least that back in warranty repairs. The provider on the other hand, hopes to pay out less than it insured.

There are three major types of plan providers: The manufacturer, the dealership/third party, and third party providers. Each one has its assets and liabilities (discussed ahead).

What exactly is covered in an extended service plan? As mentioned above, what's covered depends on the package purchased. Some plans only cover the power train: the mechanical components of the engine, transmission, and rear-end. Others cover the power train plus some electrical components. Still others cover electrical, advanced electrical, and computer components. Some only cover what's listed in the contract. This is called a "Stated" or "Named" contract. This means that if it's not stated, it's not covered. Some cover bumper-to-bumper, similar to a manufacturer warranty, except trim pieces, upholstery, exterior components, cosmetic items, and a number of other exclusions.

Never before has the adage, "The devil's in the details," been so applicable.

Manufacturer Extended Plans: Extended service plans from the manufacturer are the best in terms of coverage, convenience, and quality. Coverage is similar to the warranty while the vehicle was under its original factory warranty--with similar exclusions stated above. The billing is direct, meaning you don't have to pay out-of-pocket, except for a deductible, if applicable. Quality is great too, as an extended warranty from the manufacturer will only use factory parts. They also have money, so there's less risk of bankruptcy.

The down side of manufacturer extended service plans is that they are not cheap. These plans are generally the most expensive, require low mileage standards, and necessitate servicing your vehicle at a dealer for coverage.

Dealership/Third Party Plans: Extended warranties from a dealership are actually from a third party insurer. These providers are generally reputable, but not always. However, if there is an issue (such as the warranty provider filing chapter 11, which is quite frequent in the extended service contract business), the dealer may step in to cover any repairs that would have been covered under the defunct plan. Also, claims are easier: billing is direct because the dealership has a working relationship with the provider, and there is usually agreement on price.

Some dealers set up their own "internal extended warranty," which is honored by the selling dealer. This is rare, and should not be confused with a manufacturer warranty.

Important: extended warranties are often passed off as "manufacturer" warranties. They're not. This is a sales trick. Also be aware that there is a significant mark up, as the dealership is merely acting as the middle man. Lastly, extended warranty companies often go bankrupt without warning.

Third Party Plans: These plans are called third party plans because they are outside the responsibility of the manufacturer and the service center performing the repairs (unless there's a working relationship with a repair shop as stated above).

There are hundreds of extended service contract companies. Some have good reputations, some don't. Third party plans are frequently sold by used car dealers. You may also receive an official looking notification in the mail stating that your warranty is expiring, and directing you to call an 800 number ASAP. This is a marketing tactic by an independent warranty provider. Despite the "official" appearance of the postcard or envelope, it's not from the manufacturer. Manufacturers do not send out reminders about warranty expiration.

Given the wide-variety of third party plans there are numerous red flags.

1) Claims: Extended warranty companies will be quick to tell you that filing claims is easy, and that the service center gets paid immediately via a credit card. Thus, there's no out-of-pocket expense for you. However, the warranty company can't dictate a service center's policies. Some service centers will only accept payment from the repair customer. Thus the burden is on the repair customer to fill out the forms, contact their warranty company, and await reimbursement via check, which can take 2-8 weeks.

It is the service center's responsibility to contact the extended warranty company to let them know what's wrong with the vehicle and to check coverage. This process can take anywhere from 20 minutes to 20 days, sometimes more, depending on the degree of repairs and especially the amount. (See $1000 and Adjusters ahead)

Service centers and extended warranty companies frequently battle over the "fair" price of repairs. Many repair shops no longer negotiate, and just state the price, leaving the contract holder (i.e., the service customer) responsible for the difference.

2) Rentals: Rental coverage is a great benefit. However, there are fixed rates and time limits. In other words, the warranty company is not going to pay to have you drive a Mercedes-Benz, even if you drive a Benz. Rental allowances range from $25 to $35 per day. Also, rental coverage is based on the number of hours it takes to repair the vehicle, NOT the number of days your car has been at the shop.

3) $1000 and Adjusters: Repairs that approach $1000, or that require a significant amount of work, will be cause for the warranty company to call in an adjuster to confirm the diagnosis. This will delay the repairs by a minimum of 24-48 hours. It may cost you additional money when an adjuster is involved. You may be charged to have your vehicle pulled back into the shop for inspection, as well as for the time spent with the adjuster.

4) Tear-down Charges: In many cases, an extended warranty company will require that a particular component be taken apart for inspection to determine if the repair is indeed needed and covered. This puts the service customer in a very awkward position. The customer will have to authorize potentially hundreds of dollars of tear-down expense in the hopes that the repair is covered. If it's not, the customer is out the hundreds in tear-down PLUS the actual repair. This does happen!

Common Myths About Extended Service Plans:

Extended warranties cover maintenance services and brake work.

No. Extended warranty plans do not cover maintenance or wearable items. Brake pads and rotors are wearable parts. Maintenance such as coolant, brake and transmission flushes, tune-ups, services, oil changes, bulbs, wipers, and more are not covered.

They told me it's bumper-to-bumper, so it covers everything, right?

Wrong. Not even a factory warranty covers everything. When pitching the sale for the extended warranty, one is very often lead to believe that he or she will have nothing to worry about. This is just not true on so many levels. For example, if your bumper falls off it's not covered.

I don't have to pay anything, right?

Wrong. Despite the claims of 100% coverage, there are many factors involved. The labor rates, labor hours, diagnostic times, parts prices, and machine work are just a few items that often conflict with a service center's policies. Some extended contracts only pay a maximum of $55 per hour, and only allow one half hour for diagnostic time. This is generally unacceptable to the service center, as labor rates have skyrocketed to over $100 per hour at many dealerships, and average $75 at local shops. Moreover, with the complexity of today's vehicles, diagnostic time is at a premium. The customer pays the difference.

If I have an expensive problem, I can just purchase an extended service contract.

It's unethical, but it's an option many attempt. However, most service contracts have a minimum time requirement before the first claim can be filed: usually three months. Also, many contracts require that your vehicle be inspected by a service center to check for pre-existing conditions--just like life insurance.

My contract lasts up to 100,000 miles.

Only if the time limit doesn't run out first. All extended warranty plans have a time limit. For example, a typical contract will state that the vehicle is covered for two years or 100,000 miles, which ever comes first. During the sales pitch, however, the emphasis will be on the 100,000 miles, not the time.

If my car breaks, it gets fixed like new.

Actually, depending on the contract, an extended warranty company can insist on installing remanufactured or even used parts.

Items commonly not covered by extended warranties:

  • Any component with a pre-existing condition
  • Any component related to a Technical Service Bulletin (TSB)
  • Many components that has been updated by the manufacturer
  • Extra components necessary "due to manufacturer updates" to complete the repair
  • Trim pieces: molding, cup holders, dashboard, console, body parts, glass
  • Many accessories: radios, DVD players, TVs
  • Many expensive electronics: climate control units, navigation assemblies

Extended service contract positives: Some service contracts are transferable, and may thus increase the resale value of a vehicle. Many come with trip interruption reimbursement, towing and 24-hour road side. Some plans can also be financed, or have E-Z Pay Plans. Others offer a money-back guarantee.

What should you do? You'll get lots of advice about doing the research, comparing plans, and reading the fine print. This is all sound advice. But what about doing the math?

Let's say a plan costs $2500 for 2 years or 100,000 miles, whichever comes first. To break even you'll need a minimum of $1250 per year in covered repairs, excluding regular maintenance. Remember covered is the vital word here.

Another way to break it down is to anticipate having to pay $104.17 per month over the next two years in "covered" repairs. Do you want to take that bet?

What could happen? You could double your money or more in repair work. You could conceivably get a new engine and transmission (or used ones anyway). You could also easily spend $2500 for a service contract, and still have to pay another $2500 for repairs, which for a variety of reasons, were not covered under your plan. Now you're out $5000.

Alternatively, you could keep the initial $2500. In many ways all an extended warranty does is prepay for repairs. You could stick the money in the bank and collect interest. Then you could withdraw the money for repairs as needed.

Another consideration that's rarely discussed is the cause of the problems. Many car repairs problems are the result of wear and tear, neglected maintenance, physical damage, or acts of God--such as flood damage. None of this is covered. The gamble only covers failed components.

If the vehicle you're driving does cost $2500 to $4500 in repairs due to outright failed components, is it a vehicle you even want to consider keeping? A vehicle that needs this kind of repair work due to mechanical, electrical, or computer failures may not be worth it. The $2500-$4500 would be better spent on an upgrade to a quality vehicle rather than insuring a lemon.

There's no question that auto repair is expensive, and even quality cars break from time to time. But do they breakdown to the tune of $2500-$4500? That's a hefty bet on a "possibility."

Terence O'Hara from the Washington Post makes an excellent assessment about extended warranties in general. He writes:

...extended warranties play upon a basic human trait to avoid loss, even if it means sacrificing a possible future gain...the gain is all the other things of value that a consumer could buy with the money that was spent on a warranty

What's the best plan? Money in your bank account!

Sunday, June 2, 2013

Auto Repairs and Car Maintenance for Better Performance

Cars require weekly, monthly, and yearly care and maintenance if they are to continue running at the best level of performance. If you forget to water your indoor plants, they die. Well, if you forget to care for your car properly, it might stop running. Therefore, auto repairs and car maintenance strategies are important to the longevity of your automobile.

In fact, without providing proper maintenance for your car, you can expect to incur some unnecessary auto repairs that have now become necessary. In many cases, the failure to take care of your vehicle properly can lead to expensive mechanical repairs. For example, if you notice that your auto's water pump is acting funny (vibrating or making unusual sounds), and you fail to visit an auto repair service center to have it checked out, your water pump might cause even more damage to the car when it fails to work at all. It's important to take care of auto repairs as soon as you realize the need to do so.

Making sure that your vehicle undergoes simple car maintenance on a regular basis is essential if you want to avoid more expensive repairs. For example, if you fail to maintain the proper levels of oil, water, or antifreeze into your car, then you may end up with an expensive auto repair bill to replace the upper, lower, or entire engine of the car.

Simple car maintenance strategies can be done by the car owner or an auto center. The choice is a personal one. Some car owners are better off taking their vehicle to an experienced mechanic, while others prefer to do so because they don't like the work involved to provide proper car maintenance.

In addition to changing the oil/oil filter in your car, you should maintain proper air pressure in your tires, flush the radiator when merited, and change the air filter when it becomes dirty. Car maintenance is typically cheaper than auto repairs, so take your car to an experienced auto mechanic at least twice a year to keep your car in tip-top shape.

Friday, May 24, 2013

Fuzz-free Ways to get the Best Auto Insurance Rates

People are always on the look out for great buys.Theres probably nothing more exciting than finding a good product for sale at an extremely low price. Auto insurance shoppers are in no way different.They scout the market for policies offering excellent coverage for the lowest possible cost. If you have somehow found yourself in need of auto insurance then heres something for you.But first, it would be helpful to understand one basic concept risks.

Auto insurance rates are largely based on the risk that a buyer or hes car would suffer from injuries and damage, respectively, from vehicular mishaps.The higher the risk, the higher the rates go.Showing proofs that you are a low-risk buyer enables you to get access to the best auto insurance rates available.

The following enumerates helpful advice on how you can successfully get the lowest rates.

Shop around.Dont just buy the first quote that comes your way.Remember that you have so many options that its simply up to you to look around.Online resources such as,, and can make insurance-hunting significantly easier for you by showing a summarized version of the best-priced options available.

Maintain a good driving record.Being marked as a safe driver gives you the right to avail of huge premium deductions from insurers.The number of years that youve been driving a vehicle, speeding points youve received, and DUI offenses youve been charged with all determine how safe your driving is.When you drive safely, you are at a lesser risk of being in an accident than those who drive recklessly.Regularly check your driving record for errors since experience shows that more than 20% of all records have wrong entries in it.Overstated penalties or speeding points can drive rates up so you need to examine your record before shopping for insurance.

Avail of discounts.Almost all insurers offer discounts for people and cars with specific characteristics that are indicative of lowered risks.Drivers under the age of 25, who have just finished a state-approved class on drivers education, and those over 55 normally get 10% off the regular rates.The same thing goes for students who have good academic records and who are presumed to be healthy and responsible drivers.Statistics show that engineers, mathematicians, and scientists get involved in much fewer accidents than the average individual warranting lower rates for such people.And due to meritorious reasons, teachers and military men are often offered reduced rates.

Drivers from rural areas get access to lower rates because the incidence of vehicular accidents is high only in urban centers.If youre not planning to drive your car to work, then youll also be entitled to discounts.People who drive to work everyday especially during rush hours in an urban environment is at higher risk of being in an accident than say, people who drive regularly on weekends for fun and leisure.

Meanwhile, owning a car that has been statistically proven safer than most models (by virtue of its design, features, etc) also gives you significant price advantages.In fact, merely having automatic seatbelts and airbags already gives you approximately 30%.Anti-theft alarms also cut insurance rates most especially when they automatically activate once the engine is turned off.

Sign-up online.Many companies now offer discounts to people who sign-up for policies online.This is because its much easier and faster for insurers to process applications filed online than those filed over the counter.Its basically cheaper for them and this savings are reflected on the lowered rates.

Thursday, May 16, 2013

The Easiest Way to Find the Best Auto Insurance Rates Available

If you're looking for auto insurance and you're under the age of 25, you already know that rates are much higher for you than they are for people who are over that age. Unfortunately, the younger you are, the higher your rates will be. If you're a teenager, your rates may be so high that you can't afford insurance. There is a reason for the premiums being so high, and if you take a few minutes of your time, you can dramatically reduce the amount that you pay for insurance...

Lowering your monthly premium should be your ultimate goal when looking for insurance. Chances are that you will not get in an accident in which you have to utilize the entire deductible amount. In fact, less than 5 percent of policies will ever pay out over the full deductible amount over the lifetime of the policy. So the first thing you should do is raise your deductible so you don't waste any money on your monthly premiums.

If you are still in school, many schools or community centers will offer a defensive driving course for free or for a reduced price. For something that could cost you less than twenty dollars, you could be saving up to twenty percent off your insurance. It only takes, on average, about four hours, and that will save you hundreds per year.

If you haven't already bought your car, you should talk to your insurance agent about which cars are the cheapest to insure. Typically less expensive cars are cheaper, but there are certain models that are even cheaper than others because their theft rate is lower than the others. You should also take into account certain safety features such as anti-lock breaks, an alarm system and daytime running lights. Usually these do not cost any more, and some cars have them standard stock. Each one of these features greatly reduces the rate that you'll end up paying.

Lastly, when it comes time to buy insurance, you should check different companies to see what the different prices are. You should compare at least ten different companies and check out what they have to offer. You can try doing this by calling or visiting every single insurer yourself, but there are entire companies and websites dedicated to doing this for you. You simply enter your information once and it will give you quotes from many companies, both the big three and other smaller ones. You'll be surprised at the huge difference sometimes.